Discount and Pricing Policies

At FluentPet, we're committed to ensuring you always get the best value when you shop with us. Here's a quick guide to our price adjustment and discount code policies to help you make the most of your purchases:

Product Price Adjustments

Noticed a price drop just after you ordered? No worries! If the price of a product is reduced within 72 hours of your purchase, we’ll gladly adjust the price for you. Please remember, this only covers price changes and does not apply to discount codes, coupons, or other promotions. Each product is eligible for one price adjustment, so if the price drops again, the new lower price won't apply to the same item you've already purchased. Should you need a refund, it will be issued at the adjusted, lower price.

Promotional Codes and Discount Codes

We love rewarding our loyal customers and Guides with special promotional and discount codes from time to time. Here are a few things to keep in mind when using these codes:

• They don’t have cash value, are not transferable, and can’t be converted into cash.
• Use them at the time of purchase—they can’t be applied to previous transactions.
• No replacements for expired codes and no refunds for forgotten ones.
• Only one code can be used per order, and it applies only to the product cost—this doesn’t include shipping, customs, duties, or taxes.
• If you're entitled to a refund on such an order, it will reflect the discounted product price.

A Little More Info

We reserve the right to alter or discontinue our promotions and discounts according to our needs, without notice. We also hold the right to cancel any order that may be linked to fraud or abuse.

Don’t miss out on any deals—follow us on  Instagram, Facebook, TikTok and Twitter! We also share exclusive promotions through our email newsletters, so make sure you're signed up.

Curious about how we handle your data? Take a peek at our Privacy Policy for the details on how we manage your information during promotions.